Live chat handbook: A practical guide to drive engagement

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Posted: 02/26/2018

Live online chat is proving to be a successful way to engage with customers in the guided economy.

Customers expect chat to be consistently easy and effective at answering their questions, resolving their issues and guiding them to their desired outcome.

Learn how to leverage live chat to meet and exceed your customers’ expectations and you company’s goals.

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CXN logo small
Posted: 02/26/2018