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Going from theory to practice: Leveraging customer feedback to drive loyalty

This FREE webinar was recorded on:
Thursday, March 22, 2018
04:00 PM - 05:00 PM GMT

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In this webinar, the VP Customer Experience Assurance at Comcast shows us how they’re using customer feedback as a core part of their loyalty strategy.

Join Dana Wilson, VP Customer Experience Assurance at Comcast as she provides insight into how Comcast has leveraged customer feedback to begin to drive loyalty.

By attending you will learn the three “must do’s” that Comcast focused on to improve the experience for their customers as they look to drive long-term loyalty and retention.

>> Watch the webinar on demand now!


This webinar is part of our CX Network LIVE: Customer Feedback & Satisfaction virtual event and you can find a full list of event sessions to watch on-demand here.