Turn Churn into Value and Maximise Your Customer Value Management

Maya Fowell
Posted: 04/20/2016

It is a well-known fact that it is much cheaper to retain an existing customer than acquire a new one. However, in a demanding and fickle market, where one tariff change or negative customer service interaction could lose you a customer, how can operators keep your customers engaged, satisfied, and most importantly spending on their networks?SEE

To continue viewing this content please fill out the form below and become an CX Network member.
Already a CX Network member? Sign in below to download.
Join

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

Maya Fowell
Posted: 04/20/2016